Syed Muhammad Usman Shah

I’m Usman — I build websites, look after customers and keep businesses running smoothly. By day I manage US retail partners across 13 stores; since 2022 I’ve also built websites and web apps for clients around the world. Whether you need a new site, reliable support for your customers, help with the day-to-day running of your business, or a tool that saves your team time, I can help.

Experience

1. Virtual Development Manager & Team Lead

   Elevate Business Solutions (EBS) (Apr 2024 – present)
   • Primary contact for two US dealer organizations running 13 retail stores.
   • Build sales strategies and track daily, weekly and monthly KPIs to find gaps and growth.
   • Monitor store performance and customer interactions through reports and in-store cameras.
   • Coach frontline staff on sales, service and communication; lead a remote team of 3.

2. Freelance Web Developer

   Immensity Solutions BPO LLC (Oct 2026 – present)
   • Web development work for business clients.

3. Full-Stack Web Developer

   Fiverr & Upwork clients (2022 – present)
   • Responsive sites and web apps in PHP, Laravel, MySQL, HTML, CSS and jQuery.
   • Authentication systems, admin dashboards and CRUD management apps.
   • Owned projects end to end: requirements, build, testing and deployment.

4. Founder & Content Operations

   Independent YouTube projects (Oct 2025 – Apr 2026)
   • Planned and produced educational channel content and scripts.